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Customer Corner

Important information for our members and customers — notices, the bank's organisation, and how to reach us when you need help.

For our customers

Information and support

Auctions & Notices

Public notices issued by the bank, including auction notices published in connection with the recovery of dues.

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Organizational Structure

How the bank is organised — from the General Body of members to the Board of Directors, the executive management and the branch network.

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Customer Complaints

The bank is committed to fair and courteous service. If something has gone wrong, here is how to bring it to our attention.

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Cyber Security Awareness

Simple precautions that protect your money and your personal information from fraud.

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Grievance Redressal

The bank's grievance redressal framework — the levels at which your grievance is heard, and the external remedies available to you.

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KYC — Know Your Customer

KYC documents required to open and maintain an account with the bank, in line with the directions of the Reserve Bank of India.

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